Dr. Majzoub
Dr. Majzoub

Privacy Policy

At Dr. Majzoub Clinic, we respect your privacy and are committed to safeguarding your personal data. This policy explains what we collect, how we use it, how long we retain it, and your rights.

1) Data We Collect

  • Identity & contact data: name, phone, email, language preference.
  • Medical data you voluntarily share for assessment/treatment planning.
  • Technical data: IP address, device/browser type, pages viewed, cookies.

2) Purposes of Processing

  • Scheduling, confirming, and following up appointments.
  • Providing tailored treatment recommendations and plans.
  • Improving our website and services through analytics.
  • Sending reminders and offers with your explicit consent.

3) Marketing Consent (WhatsApp/Email/SMS)

If you opt-in, we may send reminders or seasonal offers via WhatsApp, email, or SMS. You can withdraw consent anytime by replying “Unsubscribe” or contacting info@dr-majzoub.com.

4) Clinical Photos & Educational Use

We may retain de-identified before/after photos or videos for clinical documentation or educational awareness. We do not publish identifiable material without a separate consent where applicable.

5) Processors & International Transfers

We rely on vetted processors (hosting, analytics, WhatsApp messaging providers). Data may be transferred internationally under appropriate safeguards (e.g., contractual clauses, security measures).

6) Retention Periods

  • Booking & communications data: up to 24 months from last interaction unless law requires otherwise.
  • Medical records: as required under Kuwaiti law/professional standards.
  • De-identified educational media: retained for stated purposes with periodic review.

7) Security

We implement technical and organizational measures (encryption, access controls) to protect your data.

8) Cookies & Analytics

We use cookies/analytics to enhance performance. You may disable cookies in your browser, noting that some features may work sub-optimally.

9) Your Rights

  • Access and obtain a copy of your personal data.
  • Request rectification or deletion where legally applicable.
  • Object to direct marketing and withdraw consent at any time.
  • Data portability where applicable.
  • Lodge a complaint with the competent authority in Kuwait.

10) Contact

For privacy questions or rights requests: info@dr-majzoub.com.

Last updated: October 2025